What is involvement at PA Housing?
If it wasn't for you, PA Housing wouldn't exist. It's that simple. So, we need to make sure the services we deliver are right for you. That's why getting involved is so important!
At PA we have many ways for you to have your say. This includes providing feedback on specific topics, reviewing the services we deliver and assessing our performance.
You don’t need any previous experience to get involved, just a desire to improve our services and make a difference to all residents. Getting involved is also a great way for you to get to know the business, build relationship with new people and gain valuable experience.
Why should you get involved?
By joining our involvement opportunities, you will have the chance have your say to help make our services better for all residents.
You will work alongside our Senior Leadership Team and our Board to help develop our services to meet the needs of our residents. You will have the opportunity to share your experiences, influence our decisions and hold us to account.
You said, we did...
It’s important that you see the impact your feedback can have, and how we use it to make improvements or changes. You can see some of the ways residents' feedback has helped changed the way we do things on our You said, we did... page.
What are our involvement opportunities?
The Resident Assembly
The Resident Assembly is a resident-led group that works in partnership with us to improve the services we provide to residents.
Service Improvement Panels
Service Improvement Panels (SIPs) are a great way to provide feedback and help make decisions about how services are run.
The Digital Working Group
Shaping technology that works for everyone by collaborating with PA's Digital Engagement Team to improve our digital services.
The Value For Money Working Group
This working group looks at how we spend our money and helps make sure it’s used in the right places.
The Resident Champions
Help us make sure local voices are heard where it matters, with active role in shaping and improving your local area.
The Disability and Vulnerability Working Group
This Working Group work with PA staff to help shape services to make sure they're accessible and inclusive.

Take a look at our upcoming events!
- Apr - Jun 2025 - Repairs Service Improvement Panel via MS Teams
- 9 Jun 2025 - Resident Assembly in person meeting
- Jul – Sep 2025 - Allocations Service Improvement Panel via MS Teams
- 4 Aug 2025 - Resident Assembly in person meeting
- 13 Aug 2025 PA on Tour Ash and Willow House Event
- 14 Aug 2025 PA on Tour Pearce House, Wembley Event
- 1 Sep 2025 - Resident Assembly in person meeting
- 08 Sep 2025 - All Resident Call via MS Teams
- Oct – Dec 2025 Decants Service Improvement Panel via MS Teams
- 15 Oct 2025 - Resident Assembly in person meeting
Get involved today!
If you're interested in getting involved, read about PA's involvement opportunities and register your interest or call us on 0300 123 2221.