What is involvement at PA Housing?

If it wasn't for you, PA Housing wouldn't exist. It's that simple. So, we need to make sure the services we deliver are right for you. That's why getting involved is so important! 

At PA we have many ways for you to have your say. This includes providing feedback on specific topics, reviewing the services we deliver and assessing our performance.

You don’t need any previous experience to get involved, just a desire to improve our services and make a difference to all residents. Getting involved is also a great way for you to get to know the business, build relationship with new people and gain valuable experience.

 

Why should you get involved? 

By joining our involvement opportunities, you will have the chance have your say to help make our services better for all residents.  

You will work alongside our Senior Leadership Team and our Board to help develop our services to meet the needs of our residents. You will have the opportunity to share your experiences, influence our decisions and hold us to account.

You said, we did... 

It’s important that you see the impact your feedback can have, and how we use it to make improvements or changes. You can see some of the ways residents' feedback has helped changed the way we do things on our You said, we did... page.

Find out more

 

What are our involvement opportunities?

The Resident Assembly

The Resident Assembly is a resident-led group that works in partnership with us to improve the services we provide to residents.

View

Service Improvement Panels

Service Improvement Panels (SIPs) are a great way to provide feedback and help make decisions about how services are run.

View

The Digital Working Group

Shaping technology that works for everyone!

View

The Resident Champions

The eyes and ears of the community!

View

The Value For Money Working Group

View

The Disability and Vulnerability Working Group

View

Take a look at our upcoming schedule

Date

Activity

Location

April - June 2025

Repairs Service Improvement Panel

Microsoft Teams

9 June 2025

Resident Assembly meeting

In person

July – September 2025

Allocations Service Improvement Panel

Microsoft Teams

1 September 2025

Resident Assembly meeting

In person

4 August 2025

Resident Assembly meeting

In person

08 Sep 2025

All Resident Call

Microsoft Teams

October – December 2025

Decants Service Improvement Panel

Microsoft Teams

15 Oct 2025

Resident Assembly meeting

Microsoft Teams

Get involved today!

If you're interested in getting involved, read about PA's involvement opportunities and register your interest or call us on 0300 123 2221.