Our annual resident survey 2026
Between 14 - 25 September, colleagues from across PA will be in your area carrying out a doorstep survey to ask you 12 simple questions.
Read more
Our services at your fingertips
You should find a huge range of information, guidance and support across our website about the different services we offer to you and how to access them.
- Find a home to rent
- Find your neighbourhood coordinator
- Reporting a repair
- Damp or mould in your home
- Communal services where you live
- Safety in your home
- Paying your rent
- Service charges
- Financial and welfare support
- Dealing with antisocial behaviour
- Report tenancy fraud
- Making a complaint
- Ending your tenancy
What to do if you have damp or mould in your home
Nobody wants to see damp or mould in their home, so if you spot it anywhere it's important you let us know straight away.
We've put together some useful advice and information about damp, mould and condensation, what you can do yourself to try and prevent it, and what we'll do if you tell us you're having a problem.
Are you interested in shared ownership?
If you're looking to buy your home, but maybe you can't afford to on the open market, then shared ownership could be a great option for you to take that first step on to the property ladder.
It's not ok and our people promise
Whether you’re a resident, a colleague, or one of our stakeholders, we’re all people and we’re in this together to make your homes and communities the best that they can be.
IT'S NOT OK to be abusive towards our staff, and Our People Promise sets out the attitudes, behaviours, and responsibilities we all need to follow to make that possible.
Together with Tenants
We've signed up to Together with Tenants, a resident led initiative in partnership with the National Housing Federation.
It's aimed at helping making sure relationships between residents and their housing association are as strong as they can be.
