Tackling antisocial behaviour

Antisocial behaviour (ASB) includes a wide range of unacceptable behaviour that affects the quality of life for residents and others living or working in the community.

The types of behaviour that we consider antisocial include:

Physical violence
Hate-related incidents (eg based on race, sexual orientation, gender, disability or belief)
Verbal abuse, harassment, intimidation or threatening behaviour
Vandalism and damage to properties
Prostitution, sexual acts or kerb-crawling
Criminal behaviour
Misuse of communal areas, public areas or loitering

What's the difference between ASB and a neighbour dispute?

We want you to live in a thriving, vibrant neighbourhood with a sense of community spirit. However, we recognise that there are occasions when neighbours do not get along, which can lead to a neighbour dispute.

In the first instance, your Neighbourhood Coordinator will encourage neighbours to speak with each other (if they can) and resolve the issue amicably. They will be able to advise and support you on how best to approach your neighbour to achieve a positive outcome. If this has not resolved the issue, your Neighbourhood Coordinator will be able to help.

If none of these options are successful or if your neighbour has been violent towards you or a member of your family, please tell your Neighbourhood Coordinator as soon as possible.

Learn more

Try our ASB Toolkit

Our ASB Toolkit is spilt into the most common reports we receive, and can help you understand what is, and what isn't, antisocial behaviour and how to help tackle it.

If it's something we can help tackle, it'll show you how to report your concerns to us, but if not it will show you who you can speak to.

Find out more

Senior man talking by smartphone and writing down important information

How to keep a record?

It is useful to write down details of the incident(s) when it occurs on our incident diary sheets with dates and times of when they happened. You will need to send these completed sheets to us.

You can do this by hand, post, email, or you can do this on online. When you contact us to report ASB, you will be asked for this information as it will help us deal with your concerns.

Download sheets

Have you heard about the Noise App Version 2?

For noise complaints, you may wish to use the noise app which can be used to record, date and identify the location of a noise nuisance.

It is simple to use and free to download. Create an accurate record of noise nuisance and how it affects you by downloading the app.

Find out more

How to get extra support?

You're not alone. As well as the help and support you'll receive from us, here are some great organisations you can talk to as well:

ASB Help

ASB Help is a registered charity in England and Wales set up to provide advice and support to victims of antisocial behaviour.

Get help

Victim Support

If you've been affected by crime and need help afterwards, then Victim Support can help Get in touch anytime for independent, free, and confidential advice.

Learn more