We know that sometimes you just to need to speak with us, so give us a call if you can't find an answer to your query online.

Calls may be charged at the standard UK local call rate depending on your provider.

0300 123 2221

Our phone lines are open

Monday
8:00am - 6:00pm
Tuesday
8:00am - 6:00pm
Wednesday
8:00am - 6:00pm
Thursday
8:00am - 6:00pm
Friday
8:00am - 6:00pm
Saturday
9:00am - 12:00pm
Sunday
Closed

Outside of these times, calls will be dealt with by Service 24 which provides our 'out of hours' service and emergency lifeline calls.

Istock 1539264729
In an emergency

Who are Service 24?

They are a highly skilled team equipped to deal with a wide range of calls and provide a 24 hour, 365 day support function, including an out of hours service for our residents. We also answer calls made from residents' emergency lifelines in some of our independent living homes as well as making outgoing welfare calls.

MyPA Female
Access our services online

Why not try My PA instead?

You can make all your routine contacts with us electronically, at any time and from any internet-enabled device, and you won’t be tied to using our Customer Contact Centre through our award-wining customer portal.

Log in now