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We're here to help.

We know that for some of you having access to all of your information at your fingertips via My PA is the only way to go, but for others you would prefer to pick up the phone and speak to someone.

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Register for My PA

My PA has made it as simple as possible for you to access our services online, at any time day without the need to call us.

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Give us a call

Sometimes you just to need to speak with us, so give us a call if you can't find an answer to your query online.

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Making a complaint

Sometimes we get things wrong, and when that happens it's important we say sorry, and put them right as soon as we can.

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Send us an email

If you prefer, you can now email the relevant team directly with your query and include any supporting documents yous need to.

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Write to us

If you need to write to us or send us any documents or paperwork, please send to our Leicester office

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Visit our offices

At PA Housing we have two main customer-facing offices, one in Leicester and one in Walton-on-Thames.

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Accessing your data

You have the right to access your personal data and the right to understand why we hold your data and our lawful basis for doing so.

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Press enquires

If you're a journalist or member of the press and have a query, our Communications Team will be able to assist.

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Supply to us

To become one of our suppliers, you'll need to ensure you go through our Procurement Process.