Your details matter!
It’s really important we have the most up-to-date information about you, and your household, so we can make sure the services we’re providing meet your needs.
This could be that you’ve recently had a baby, you’ve become disabled, someone in your household has died, or it could be as simple as you’ve got a new phone number.
Simply click on the form, fill out a couple of questions, and a member of the team will be in touch to confirm your details and make sure they’re updated on our systems.
Register for My PA
My PA has made it as simple as possible for you to access our services online, at any time day without the need to call us.
Give us a call
Sometimes you just to need to speak with us, so give us a call if you can't find an answer to your query online.
Send us an email
Use our handy online form to send us an email and make sure your question goes to the right team first time.
Making a complaint
Sometimes we get things wrong, and when that happens it's important we say sorry, and put them right as soon as we can.
Write to us
If you need to write to us or send us any documents or paperwork, please send to our Leicester office
Visit our offices
At PA Housing we have two main customer-facing offices, one in Leicester and one in Walton-on-Thames.
Information requests
Sometimes you may need to request information from us, including making a Subject Access Request.
Press enquiries
If you're a journalist or member of the press and have a query, our Communications Team will be able to assist.
Supply to us
To become one of our suppliers, you'll need to ensure you go through our Procurement Process.
IT'S NOT OK
We know we get things wrong sometimes; we know that residents may feel upset, frustrated, and even angry with us.
But IT’S NOT OK for those feelings to turn into abusive and threatening behaviour towards our teams.
