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Your communal services

We know how important the communal services you receive are to how you feel about where you live, so we've created service standards so you know what to expect.

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Your feedback

We are interested to hear feedback from residents on how we can improve the local community. Please share via this link what you love about your neighbourhood, as well as any areas where we can improve.

Feedback and Suggestions

Your Voice matters

How to become a Resident Champion

Are you passionate about maintaining a clean, safe, and well-kept neighbourhood? Here’s how you can make a difference in your community by becoming a Resident Champion!

What is a Resident Champion?

Resident Champions are an additional set of eyes and ears that will enable us to manage our neighbourhoods more effectively, whilst increasing engagement within our neighbourhoods.

Being a Resident Champion can really make a difference in creating a safer and more connected community.  By leveraging your local knowledge, you can help identify issues early, provide valuable feedback and nurture a sense of belonging among your neighbours. You can attend joint inspections of where you live with your NC.

You can choose the levels of involvement that best suit you and you’re free to adjust these at any time if your situation changes, so don’t worry about what you commit to.

How do I become a Resident Champion?

It’s simple, really – all you have to do is submit your interest either via the MyPA app or by filling out the form on the bottom of our Your Voice webpage and selecting option 8.

Your NC will get in touch to discuss becoming a Resident Champion – if your neighbourhood is currently vacant, another member of the Neighbourhoods team will contact you.

After choosing your level of involvement, you are officially a Resident Champion! You should expect to be in contact with your NC at least once a month, but they’ll discuss how often this will be and any other questions you may have in their first meeting with you.

So, join us in making a real difference by becoming a Resident Champion today!

We understand that things change, so please tell your NC if you ever need to step down from your role. We will automatically deregister you if you have not engaged in your role for 6 months or more.

More ways to get involved

Becoming a Resident Champion is just one of many ways you can give back to your neighbourhood as a PA resident. So take a look at the Your Voice page to learn more about the opportunities available to you.

Coordinator Areas

  • Highfields
  • Evington
29 St Albans Road

Evington

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St Peters Road

Highfields

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Are you worried about missing a payment?

If you are worried about missing a rent payment or if you're already in arrears, we can help. We have dedicated staff members who can assist you and help with things like budgeting and advice on welfare benefits.

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Do you have damp or mould in your home?

We've put together some useful advice and information about damp, mould and condensation and what we'll do if you tell us your're having a problem.

Learn more