What is antisocial behaviour?
Antisocial behaviour, often called ASB, refers to any conduct by a tenant, visitor, or member of the public that causes (or is likely to cause) nuisance, alarm, harassment, or distress to others in or around a property or neighbourhood.
Antisocial behaviour can include things like:
- Abusive language and/or threatening behaviour
- Criminal behaviour
- Drug use or dealing
- Hate incidents
- Misuse of communal areas
- Physical violence
- Vandalism and damage to property
You can report ASB by telephone on 0300 123 2221 or by completing an online form:
If you're in immediate danger, or risk of harm, please call 999 straight away.
What isn't antisocial behaviour?
There are some things we can't help with. They may be annoying or different to how you live your life, but they're not considered to be antisocial behaviour therefore we will not take any action if you report them to us. Try speaking to your neighbours about your concerns instead.
These things include:
- Babies crying
- Children playing
- Cooking smells
- Household noise caused by everyday living
- Infrequent and occasional noise or disturbances
- Occasional dog barking
- One-off parties and barbecues
- Smoke from cigarettes and cigars
Try our ASB Toolkit
Our ASB Toolkit is spilt into the most common reports we receive, and can help you understand what is, and what isn't, antisocial behaviour and how to help tackle it.
If it's something we can help tackle, it'll show you how to report your concerns to us, but if not it will show you who you can speak to.
How to get extra support?
You're not alone. As well as the help and support you'll receive from us, here are some great organisations you can talk to as well:
ASB Help
ASB Help is a registered charity in England and Wales set up to provide advice and support to victims of antisocial behaviour.
Get helpVictim Support
If you've been affected by crime and need help afterwards, then Victim Support can help Get in touch anytime for independent, free, and confidential advice.
Learn moreStop Hate UK
They provide a free, independent 24/7 hate crime reporting helpline, specialist training and education, consultancy, and innovative solutions to challenge hate in society.
Get helpCitizens Advice
Citizens Advice give people the knowledge and confidence they need to find their way forward - whoever they are, and whatever their problem.
Learn moreFind your local authority
Your local authority, or council, can also offer help and advice when trying to tackle antisocial behaviour.
Find your local authority
Join our ASB Working Group
We've launched a new Antisocial Behaviour (ASB) Working Group designed to ensure residents voices are central to how we manage and prevent ASB across our communities.
The group creates a dedicated space for residents to share lived experience, review current approaches, and influence meaningful service improvements that support safer, more confident neighbourhoods.
If you have had an ASB case closed within the last year, you are invited to join the group to share your firsthand experience of ASB and PA Housing’s handling of your case, and to offer insight into future changes to policy and procedures.
If you would like to know more or get involved, please contact us
Email us nowWould you like to know more?
You can find out more about how we help tackle antisocial behaviour, and support those affected by it, by reading our Antisocial Behaviour Policy.
