Good Neighbour Leaflet Web Artwork

What's the difference between ASB and a neighbour dispute?

We want you to live in a thriving, vibrant neighbourhood with a sense of community spirit. However, we recognise that there are occasions when neighbours do not get along, which can lead to a neighbour dispute.  

In the first instance, your Neighbourhood Coordinator will encourage neighbours to speak with each other (if they can) and resolve the issue amicably. They will be able to advise and support you on how best to approach your neighbour to achieve a positive outcome. If this has not resolved the issue, your Neighbourhood Coordinator will be able to help.

If none of these options are successful or if your neighbour has been violent towards you or a member of your family, please tell your Neighbourhood Coordinator as soon as possible.

Learn more
Asian woman having a problems with noise covering ears with pillows sitting at home

Noise nuisance

It can be annoying hearing loud noise from your neighbours, but it's important to know the difference between day-to-day living noise, and prolonged noise nuisance.
View
A concerned women peeps through a gap in the curtains

Neighbours arguing and shouting

If you're hearing your neighbours arguing or shouting regularly, this could be an indication something more serious is happening.
View
A group of three people arguing on the doorstep, shouting at each other.

Verbal abuse or harassment

Verbal abuse and harassment involve using words and language to cause harm or distress to another person.
View
Istock 1463662045

Children playing

Although some types of behaviour can be annoying, children playing in the street or communal areas is not antisocial behaviour.
View
Three young people cooking together in kitchen stood at hob.

Cooking smells

Smells from cooking, especially if it's not a food you personally eat or enjoy may be annoying, but it's not antisocial behaviour.
View
Dog And Child On Bed Stock

Pet nuisance

Pets can make a wonderful addition to your family, but if they misbehave they can cause a real nuisance to those around you.
View
Overflowing wheelie bins and torn packs of rubbish on the street

Unsanitary conditions

Leaving piles of rubbish or dog mess to accumulate and not using bins correctly can lead to unsanitary conditions in your neighbourhood.
View
Red abandoned and broken car on the side of the road

Vehicle nuisance

Abandoned or untaxed vehicles, speeding cars, or carrying out extensive repairs can all affect how you feel about where you live.
View
A wall being spray painted as vandalism

Graffiti

Graffiti is criminal damage and should be reported to the police.
View
A large pile of abandoned rubbish on grass

Flytipping

Flytipping is not only unsightly and harmful to the environment, it is a criminal offence.
View
Upset sad girl in hijab sit alone

Hate crime

Hate crime is defined as crimes committed against someone because of their disability, gender-identity, race, religion or belief, or sexual orientation.
View
Close up of male in handcuffsv

Criminal offences

Criminal activity is obviously serious, but it can also have a serious impact on how you feel about where you live and if you feel safe.
View

How to get extra support?

You're not alone. As well as the help and support you'll receive from us, here are some great organisations you can talk to as well:

ASB Help

ASB Help is a registered charity in England and Wales set up to provide advice and support to victims of antisocial behaviour.

Get help

Victim Support

If you've been affected by crime and need help afterwards, then Victim Support can help Get in touch anytime for independent, free, and confidential advice.

Learn more

Stop Hate UK

They provide a free, independent 24/7 hate crime reporting helpline, specialist training and education, consultancy, and innovative solutions to challenge hate in society.

Get help

Crimestoppers

To report crime anonymously call 0800 555 111

Report now

Police

For emergencies call 999. For non-emergencies call 101

Find your local Police team

Childline

For children and young people reporting or concerned about bullying or abuse.

Get support

Citizens Advice

Citizens Advice give people the knowledge and confidence they need to find their way forward - whoever they are, and whatever their problem.

Learn more

Find your local authority

Your local authority, or council, can also offer help and advice when trying to tackle antisocial behaviour.

Find your local authority

Would you like to know more?

You can find out more about how we help tackle antisocial behaviour and support those affected by it by reading our Antisocial Behaviour Policy.

Read policy