ASB Working Group

We're sorry for the long wait times on the phones right now.

We're working hard to get to you as quickly as we can, but know that some of your are having to wait longer than usual for your call to be answered.

The busiest time to call is between 9.00am-12,00pm, so if your call is not an emergency, we ask you to try calling us at a different time, or try using My PA instead.

Thank you for your patience and understanding.

What is the ASB working group?

Members of the ASB Working Group are a network of involved residents who work alongside staff and provide feedback, review policies and help drive service improvement and resident experience.

The purpose of the ASB Working Group is to ensure residents have a meaningful voice in how the service is delivered and monitored, bringing lived experience into discussions to improve the service.

The group will consist of up to 10 residents and meetings will take place every other month via MS Teams.