The Government is warning pensioners to stay alert as winter fuel payment scams surge by over 150%
Pensioners are being warned to look out for Winter Fuel Payment text message scams following a surge in activity from opportunistic criminals ahead of next month's payments.
Winter Fuel Payments are made automatically, and the government will never ask for bank details by text.
Anyone who receives a text message inviting them to apply for a payment should not engage with it and instead forward it to 7726.
Winter Fuel Payments will automatically be paid into people’s bank accounts with eligible pensioners receiving a letter in October or November saying how much they will receive.
Payments will be made between mid-November and December 2025.
If you're concered
You can find out more about how to avoid and report misleading websites, emails, phone numbers, phone calls or text messages you think may be suspicious on the Government's website:

If you're worried about the cost of your heating, please get in touch.
Our specialised teams can help with financial support and budgeting advice to help make sure you're able to heat your home effectively.
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