
Bill
Hi, I’m Bill, I’m your Neighbourhood Coordinator, I look after 408 Homes across Elmbridge, Kingston, Epsom and Ewell. I have over 8 years of experience in social housing with specialised knowledge of income collection and lettings homes. I am passionate about helping people find safe and affordable housing. I find the challenges and rewards that come with my role very fulfilling, and I am constantly striving to make a positive impact on the lives of those I work with.

Your communal services
We know how important the communal services you receive are to how you feel about where you live, so we've created service standards so you know what to expect.
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Your feedback
We are interested to hear feedback from residents on how we can improve the local community. Please share via this link what you love about your neighbourhood, as well as any areas where we can improve.
Feedback and SuggestionsYour Voice matters
How to become a Resident Champion
Are you passionate about maintaining a clean, safe, and well-kept neighbourhood? Here’s how you can make a difference in your community by becoming a Resident Champion!
Resident Champions are an additional set of eyes and ears that will enable us to manage our neighbourhoods more effectively, whilst increasing engagement within our neighbourhoods.
Being a Resident Champion can really make a difference in creating a safer and more connected community. By leveraging your local knowledge, you can help identify issues early, provide valuable feedback and nurture a sense of belonging among your neighbours. You can attend joint inspections of where you live with your NC.
You can choose the levels of involvement that best suit you and you’re free to adjust these at any time if your situation changes, so don’t worry about what you commit to.
It’s simple, really – all you have to do is submit your interest either via the MyPA app or by filling out the form on the bottom of our Your Voice webpage and selecting option 8.
Your NC will get in touch to discuss becoming a Resident Champion – if your neighbourhood is currently vacant, another member of the Neighbourhoods team will contact you.
After choosing your level of involvement, you are officially a Resident Champion! You should expect to be in contact with your NC at least once a month, but they’ll discuss how often this will be and any other questions you may have in their first meeting with you.
So, join us in making a real difference by becoming a Resident Champion today!
We understand that things change, so please tell your NC if you ever need to step down from your role. We will automatically deregister you if you have not engaged in your role for 6 months or more.
Becoming a Resident Champion is just one of many ways you can give back to your neighbourhood as a PA resident. So take a look at the Your Voice page to learn more about the opportunities available to you.

Opportunities for Residents
We're here to help you take the next step. As a PA Housing resident, you can access free training, apply for apprenticeships, or explore job opportunities designed just for you.
Opportunities are available from June to December 2025 - find out more and get started today.
Coordinator Areas
- Bookham
- Chessington
- Epsom
- Ewell
- Kingston
- Long Ditton
- Oxshott
Upcoming Events
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Mutual Exchanges
Thinking of Moving? Consider a Mutual Exchange!
Looking for a new home that better suits your needs? whether your upsizing, downsizing or relocating, mutual exchange could be the answer.
Why chose a Mutual exchange:
- Stay in secure housing
- Faster way to move
- More choices and flexibility over where you live
Find out more about our Mutual Exchange process below.
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Are you worried about missing a payment?
If you are worried about missing a rent payment or if you're already in arrears, we can help. We have dedicated staff members who can assist you and help with things like budgeting and advice on welfare benefits.
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Do you have damp or mould in your home?
We've put together some useful advice and information about damp, mould and condensation and what we'll do if you tell us your're having a problem.
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