Dog asleep next to a radiator

Winter is coming - the big switch on and test!

We know it's still the summer school holidays, but the shops have already started to display their Halloween and Christmas products so the countdown to winter is on.

The weather will soon be starting to turn and it's worth testing everything is working before the temperatures really start to drop. We don't want you to turn your heating on for the first time, only to discover it’s not working!

We're asking you to test your heating systems now, and again over the coming weeks, to just check it’s all working properly.

You only need to turn your heating on for 10-20 minutes just to give everything a chance to warm up.

Ginger cat asleep on top of a radiator

Things to look out for

  • Check your boiler is firing up.
  • Check your boiler isn’t making any strange noises
  • Check that radiators are warming up.
  • Check your thermostatic radiator valves are working
  • Check that there are no obvious leaks anywhere
  • Check your thermostat is functioning and your timers are set.
  • If you have electric heating, check it’s switching on and your heaters are getting warm?

Our gas and heating contractors; Sureserve have shared their top tips on what to do if you find yourself without heating or hot water.

Find out more

If you discover anything wrong, don’t wait. Please get in touch with us now so we can get it working properly before it gets cold.

Call us on 0300 123 2221

We’ll also be publishing some top tips on how to use your heating more efficiently as we get closer to winter, and how else to stay warm here on our website, and across our social media channels.

White women in yellow top reading paperwork looking confused

If you're worried about the cost of your heating, please get in touch.

Our specialised teams can help with financial support and budgeting advice to help make sure you're able to heat your home effectively.

Find out more