Login to My PA
Important Notice
The ability to raise repairs through My PA has been disabled.
If you have an emergency repair, you should contact 0300 123 2221.
Have you tried My PA yet?
My PA is the fastest, easiest and cheapest way to manage your home online. It's available 24 hours a day at any time suitable to you - no more waiting in phone queues.
Thanks to My PA, many more repairs are being fixed first time thanks to the easy repair reporting function. More and more customers are also setting up Direct Debits using My PA to ensure they're up to date with their payments.
What can I do on My PA?
- diagnose and report your own repairs in under 2 minutes
- view the status of your current repairs
- choose a convenient appointment time for a contractor to visit
- make a rent payment or set up a Direct Debit
- view your current and historic account balances
- request a refund
- request a a new fob or keys
- view your personal details
- chat live with a member of our team
and much more!
How to register and Login?
Before you get started you'll need access to:
- an email address. This will double as your username
- your Payment Reference Number. You'll find this on your latest rent statement or any letter from our Income Team.
- a device that connects to the internet.
