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Welfare reform and benefits

Help with Universal Credit and other welfare benefits

Are you getting all you’re entitled to? Our team can help you understand what benefits you may claim and how to go about it.

We can help you to apply for benefits, request back-dates, appeal against decisions that you don’t agree with, set up email addresses, open bank accounts and support you to overcome any problems that you might encounter.

Universal Credit Advice

Please do not hesitate to call us on 0300 123 2221 or email us at

What we can help with:

  • benefit delays
  • failed assessment appeals
  • bedroom tax
  • benefit cap
  • PIP
  • sanctions
  • housing benefit 
  • retirement benefits
  • and more

What is moneywise plus?Visit the moneywise plus website 

If you live in Leicester or Leicestershire, we may be able to offer you assistance with money advice to help you maximise your income, as well as digital skills training to help get you confident using online services.

To find out if you are eligible for assistance, click their logo:

Moneywise plus supports participants to develop their financial and digital skills, using a three-stage model of engagement, assessment and support:

Provides focused community engagement activities in key target communities.

Assessment of participants (citizenship, issues and barriers, financial and digital skills needs, etc.), as well as in-depth assessment and intensive support for participants with particular barriers, who require specialist support to effectively engage with support activities.

Adviser provision to develop financial and digital skills/confidence using a person-centred approach, with action planning and review. Also includes dedicated route-ways to education and volunteering.

PA Housing is a delivery organisation for Moneywise Plus which is funded by the Big Lottery and the European Social Funds. 



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