Universal Credit
Universal Credit replaces:
- Income-based jobseeker's allowance
- Income-related employment and support allowance
- Income support
- Child tax credits
- Working tax credits
- Housing benefit
If you need to make a new claim you will be directed to claim Universal Credit instead. It is paid as a single payment, calendar monthly in arrears which means that your housing costs are paid at the same time as your other benefits.
Once you start to claim Universal Credit, we will no longer receive housing benefit direct from the local authority on your behalf. You will be responsible for paying your rent and service charges direct to us. If you are struggling and need support please call the team directly on 01932 559898
Benefits Calculator
Find out how you could be Better Off with our free, quick, and easy benefits calculator. We’re proud to announce our website's new, powerful feature – a robust and effective tool to support you through this difficult and ongoing cost-of-living crisis.
By filling out a simple form, which should only take around 10 minutes to complete, you can find out if you’re eligible for a broad range of benefits and potentially save yourself some money.
Would you like to access a broader range of financial support? 
We have teamed up with Lightning Reach, which aims to enable people in financial hardship to find and apply for a personalised range of support from multiple providers through a single portal when they need it, with just one application. The Lightning Reach portal is a simple online website that allows you to access financial support, including grants and social tariffs from multiple support providers.
Try out the Lightning Reach portal to see what support you may be eligible to apply for, or to get informed of future support options. It’s free and takes minutes to complete.
