Yvonne Arrowsmith
Yvonne joined PA Housing in 2026 as our Interim Chief Executive.
Yvonne started her career within Health, before moving into Housing, and has been working within the Social Housing Sector for the past 30 years. Gaining significant knowledge and expertise around housing and supporting vulnerable adults.
Previously a CEO for a large East London based Housing Association; she has also carried out a number of Interim CEO roles for Associations including very high-profile recovery journeys. Yvonne is committed to excellent customer service and is always focused on continuously improving the services provided.
Sally-Anne Underhill
Sally is our Executive Director of Neighbourhoods and Communities. She is responsible for neighbourhood services, specialist housing, resident involvement and engagement, estates contract management and third-party managing agent services.
Her focus is on making sure residents receive a good quality service, have a strong voice in shaping what we do and live in neighbourhoods that are safe, well cared for and enjoyable places to live.
With more than 30 years' experience in housing, Sally has worked across a range of resident-facing services and leadership roles. She is committed to building strong relationships with residents, colleagues and partners, and to making a positive difference in the communities PA Housing serves.
Charles Ellis
Charles joined the former Paragon Community Housing in 1996. He is our Executive Director of Asset Management and is responsible for responsive repairs, property investment works which includes kitchen and bathroom replacements, window replacements, new roofs and cyclical decoration programmes.
He is also responsible for the gas servicing and breakdown service, testing and maintenance of our building equipment such as fire alarms and lifts, plus fire safety improvement works, electrical testing, asbestos and water safety.
He has 25 years’ experience working in social housing and asset management.
Emma Conlon
Emma is the Executive Director of Housing Operations and is responsible for the Antisocial Behaviour Team, safeguarding, Tenancy Legal, and the Home Moves Team. She is also responsible for our Direct Labour Organisation (DLO) who carry out day-to-day repairs in the Midlands.
Emma joined the former Leicester Housing Association in October 1999 and has committed her career to social housing and has held various roles at various levels across the sector.
Emma is a Chartered Fellow in Management (CMI) and has a Degree in Housing, Communities and Regeneration.
Suzannah Taylor
Suzannah joined PA Housing in 2018. She is our Executive Director for Development and is responsible for the delivery of new affordable homes, regeneration schemes, our relationships with our grant funding partners at the GLA and Homes England Strategic Partnership, and our shared ownership sales and commercial portfolios. Suzannah is also our Executive Lead for Health & Safety.
She also leads on promoting sustainability in the development of new homes. Before joining PA Housing Suzannah worked in the Local Authority sector where she gained experience in housing policy, homelessness and temporary accommodation before progressing her career in development.
She is a Chartered Member of the Chartered Institute of Housing and a Board Member at OEHA – a small housing association with a focus on providing low-cost accommodation for people working in education.
Simon Hatchman
Simon joined the former asra Housing in 2016. He is responsible our core business support functions including finance, treasury, ICT and business intelligence. He also oversees our business improvement and transformation work, drawing on resident feedback including from complaints to understand the priority areas for investment and deliver projects to innovate our service delivery.
Simon has worked in the social housing sector since 1995, including senior roles with various housing associations, as a regulator, and working for a body which provides loan finance to housing associations.
He is CIMA (Chartered Institute of Management Accountants) qualified. He is a Board member at Newlon, another housing association based in north London, and a Trustee at Linkage Community Trust, a learning disabilities charity in Lincolnshire where he lives.
