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Who we are

Our business is not about properties, it's about the people and communities who live in them.

We're a registered provider of social housing offering more than 23,000 homes across the Midlands, London and the South East with a range of housing solutions from affordable rent, independent living and shared ownership for those in need. We aim to put our residents at the heart of everything we do and offer first class services to all.

We're defined by our actions, and everybody at PA Housing is aligned to our corporate values which help define our behaviour, how we treat each other and our residents, and our level of services.​​

Our strategic objectives

Our approach for the next three years is underpinned by six clear objectives, each with measurable goals:

  • Providing great services to customers

  • Positive relationships in our neighbourhoods

  • Sustainability strategy to deliver net zero-carbon before 2050

  • Increase construction of affordable and social homes

  • Maximise our capacity to deliver

  • Our People – delivering the plan

PA Housing is committed to working together with our stakeholders to make a difference to our customers and communities.

We are dedicated to finding innovative ways to involve our residents, while empowering our people to be unashamedly bold, doing whatever it takes to deliver more quality homes and services we can all be proud of.

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