Registering for a My PA account will only take a few minutes
You can register for a My PA account in only a few minutes, giving you instant access to a host of services.
The first thing you will need to do is find out your Payment Reference Number; this is printed on the top of your statement, which we send out to you each year. If you have a PayPoint Card, you will also find your Payment Reference on that. If you are unable to locate, please call us on 0300 123 222
Once you have your Payment Reference Number, you can follow our step by step guide below to get you up and running.
Did something go wrong?
Sometimes things don't always work first time, so it's worth double checking you've entered the right details and trying. If you're still struggling, please get in touch and we'll help get you set up.
Do you need to reset your password?
We sometimes know that you may forget your passport; please download our helpful guide that will take you through the process to reset your password.
Do you need help with registering?
A member of our digital team would be delighted to call you and help you access My PA.