Reporting a repair
In light of the latest Government advice relating to Coronavirus (Covid-19), PA Housing will be delivering an emergency repair service only, from Wednesday 18 March, until further notice.
We continue to be committed to providing services to our customers, and while we appreciate this measure will cause a disruption to our repairs service and may inconvenience our customers, it is a necessary precaution at this time.
If you already have a pre-booked appointment for a routine repair, we will be contacting you to confirm whether or not we are able to complete the repair at the organised time.
If you have an emergency repair, you should contact 0300 123 2221.
Thank you in advance for your patience and co-operation.
What is classified as an emergency?
We don't fix everything. You can find out more about which repairs are your responsibility by reading our Maintenance policy
All advice is offered as guidance only. All repairs you carry out at your property are done so at your own risk. We are not liable for any damage or injury incurred as a result of DIY. We reserve the right to charge the cost of any and all rectification work required as a result of poor workmanship. If you are not confident in carrying your own repairs please seek advice and appoint a suitable, competent and insured contractor.