Our business is not about properties. It's about the people who live in our homes and the neighbourhoods and communities they live in.
While it’s our mission to create safe, comfortable, and affordable homes, it’s about providing a place for people to build their lives.
There is always more to be done, but over the past 12 months we've worked hard to provide homes that residents can be proud of:
Resident safety
Keeping residents safe is our first priority. This year, we’re at our strongest performance ever in making your homes safe.
of gas safety checks completed.
of electrical fixed wiring tests completed in homes and schemes
of tank and pipe water safety checks completed.
of lifts, gates, barriers, and playground safety checks completed.
of asbestos surveys completed.
of fire safety inspections completed.
Repairing your homes
We know how important a reliable repairs service is to residents. This year we delivered.
resident satisfaction with completed repairs.
repairs completed.
of emergency repairs completed on time.
of routine repairs completed on time.
of repairs completed during the first visit.
Improving your homes
We continued to invest in modern, safe, and good quality homes.
new kitchens, bathrooms, heating systems installed.
satisfaction with planned work.
invested in existing homes.
home condition surveys completed.
of homes meet the Decent Homes Standard.
If you have any questions about your home, then we’re here to help!
Whether its a repair, safety concern, or a general enquiry, get in touch with our team.
