Chevron up Chevron down Chevron left Chevron right
Skip to main content

Domestic Abuse - helping vulnerable tenants

2019 - June, Latest news

High numbers of women and many men experience domestic abuse in their lifetime.

PA Housing provides properties and supported housing schemes to organisations that help abuse survivors. The impact of domestic abuse on the victim and on children – even once they reach safety – is severe and long-lasting, so these schemes are vital. They offer emotional and practical help as well as signposting other specialist support services. 

Domestic abuse can take many forms, including: coercive control (intimidation, degradation, isolation and threats); psychological or emotional abuse; physical abuse; sexual abuse; financial abuse; harassment; stalking; and online or digital abuse.

  • - An average 1.54 women are killed by their partner or ex-partner every week. (England and Wales. Office for National Statistics 2018)
  • - 1.2 million women experienced domestic abuse in the year ending March 2017 (Crime Survey of England and Wales CSEW)
  • - Police receive over 100 calls relating to domestic abuse every hour.
  • - One in seven (14%) children and young people under the age of 18 will have lived with domestic violence at some point in their childhood.

Sheryl McCartney, PA Housing Leasehold and Agency Officer, works with domestic abuse refuges, inspecting our properties that provide much valued and desperately needed services to some of our most vulnerable tenants. Recently we carried out a full window replacement at a 5 bed refuge in Nottinghamshire so the women and their children now feel more secure.

I work with domestic violence schemes in Leicestershire, Nottinghamshire and London, and I absolutely love it. I enjoy working with our customers and always ensure they have the opportunity to meet with me when I am attending sites, so they see PA Housing as more than just ‘the landlord’. I support them with any questions or queries they may have, and in some cases I’m their voice. I also work with our agents, ensuring they are fulfilling their obligations, and that the centres are supported to continue the amazing work they do


Survivors’  stories

“When I arranged to come in to the refuge it was done so discreetly. The police just circled the area keeping a watch. They didn’t call at my house or it would have put me in danger. I just left with a suitcase and my neighbours all think I am on holiday. My ex-partner also has no idea where I have gone.”

“The refuge support worker has done so much for me and the kids. She helped me get them into school, and to get all my benefits sorted. The children's workers have been brilliant and so supportive, even when they just take them for a bit so I can speak to staff in private – so they don't have to hear the distressing details of everything I have been though."

"When I got here I realised I had not brought enough stuff, so staff gave me lots of donations. They also took me to the chippy because the kids were starving. They showed me where everything is, including the on-call system, in case there are any emergencies. It gave me so much reassurance."


If you are experiencing Domestic Abuse support can be found from a number of organisation. If you are in immediate danger call 999

Get support


Google translate Google translate
click to choose
Font size Text size