Make a payment
Keeping up to date with your rent payments makes managing other household costs much easier. Making regular payments, for example by Direct Debit, means you don’t have to worry. You can relax, knowing you are not getting into debt and your tenancy is secure.
Ways to pay
We offer a number of ways to pay your rent to try to make it as simple as possible for you to stay in credit.
The quickest and easiest way to pay your rent (and do lots of other things to manage your home online) is to use My PA. You can make a payment, check your balance, set up a Direct Debit, and even request a refund. All you need is an internet enabled device and you can access a host of services at anytime from anywhere.
Why not give it a go? To access My PA, simply click the button below and follow the instructions.
If you've not already registered, you will need your Payment Reference to hand.
Another easy way to pay because we can collect your rent on any day you choose and we can make sure your payments are updated if there are any annual adjustments.
The quickest way to set up a Direct Debit is through your My PA account.
Alternatively you can give us a call on 0300 123 2221
To pay by online banking, you must type your Payment Reference Number into the reference field for the payment to go through. You can find your reference number at the top of your rent statements. Phone us on 0300 123 2221 if you require our bank details.
Bank Standing Order
You can set up a Standing Order from your bank account - get in touch with us if you need our bank details. If you use this option, you'll need to add your Payment Reference Number to the reference field or your payment won't go through. You can find your reference number at the top of your rent statements.
This is an arrangement between you and your bank, so you are responsible for making changes to your payments.
Pay over the phone
You can make a payment via debit or credit card during office hours by calling 0300 123 2221.
Concerned about missing a payment?
If you are worried about missing a rent payment or if you're already in arrears, we can help. We have dedicated staff members who can assist you and help with things like budgeting and advice on welfare reform and benefits.