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Local Involvement

Local Involvement is made up of many forums and working groups.   

Forums span a wide range of topics and services that PA Housing provides, such as estate services, repairs, antisocial behaviour, and neighbourhood issues. We also look at health and social care services, neighbourhood plans, developing green spaces with local charities. 

Local Area forums are happening in your area

What is a Local Area Forum?

It’s a chance for local residents to raise local issues specific to local areas and come together with PA, local authorities, the police and voluntary groups to:

  • talk to local, neighbourhood staff
  • share local concerns
  • maybe campaign for improvements in your community.


It’s also a chance for PA to work with residents and consult on neighbourhood wide issues and help improve services. The Area Forums are not for raising individual issues.

How can you sign up?

All you have to do is check the date on the enclosed letter and register at g[email protected] and log in details will be provided. If the internet or WiFi is an issue, then please ring us on 0300 123 2221 instead and we will try and help.

Where do these take place?

We’ve re-launched our Forums online until we can meet again in person and hope that you can join us via Zoom. Once current restrictions ease across the UK, we will hold the meetings face-to-face.

Working Groups

Our Working Groups are set up and run on individual topics and the feedback received, covering everything from our Green Paper to our Communications Working Groups. The main outcome of these groups is that they’re short-term specifically looking into ‘Hot Topics’ or a common theme within our other groups. Once a group or topic is resolved, the group would circle back round to ensure that the recommendations suggested have been implemented or worked on, ensuring a difference is made.  

Your Feedback

The Resident Involvement team are always trying out new and innovative things based on the feedback we get from our brilliant involved residents. Being at the forefront with our communities is what matters and the more the merrier is our motto! Here’s what residents have said about why they get involved: 

  • Local Feedback

    Maggie from Beeston, Nottingham

    I joined some 20 years ago, as I wanted to speak for tenants who could not speak for themselves. Everything you get involved in is for the whole not yourself, which you have always to keep in mind. Also remember that when meeting and talking to staff, they are doing their job , whether you agree with them or not. I have made some very good working relationships with them throughout the years. With this in mind, for any future tenants that want to get involved it is well worth it for both tenants and landlord. You can make a difference, I have proved this myself

    Kathleen from Leicester

    I became an involved resident because I had acquired skills in governance and scrutiny through my various job roles. I am inquisitive about how our voice is heard and represented by others. I am a team player and I believe in order to be a productive and active member of any team, one needs to have good and effective communication skills, be a good listener and unafraid to ask the uncomfortable questions. Also a good sense of humour is mandatory!

    Mariantonia from Weybridge, Surrey

    I enjoy finding out more about my landlord and the work that goes on behind the desk. I enjoy learning more about services and how a housing association works. I particularly like the fact that by getting involved I can have a real impact on improvements and changes that would benefit all the tenants. I have also been pleased to meet other residents and working together with them on various opportunities, it has actually made me feel part of something, not just an anonymous tenant. I have learned to appreciate more my landlord and the fact that tenants are valued.

    Margaret from Mansfield Woodhouse, Nottinghamshire

    I could write reams of why I got involved and want to continue to be involved, but the main reason is that I want to ensure all residents have a voice and get the best service possible from PA!  Over many years I have evolved this idea to where today I am fully committed in trying to get all residents working together in achieving this goal.

    Stephen from Hampton, Middlesex

    I decided to be involved because I could, I was fairly sure that not all Housing Associations offered this opportunity; I wanted to help to make a positive difference to my local community… The more I learn about PA Housing, the more possibility I have to aid other residents in my immediate area.


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