Affected by noise?
If you're having noise trouble, try speaking to your neighbour first. This is the quickest and easiest way to solve a noise problem.
If you've tried speaking to your neighbour a few times and they're still making on-going noise, then you can open a case with us and report it through the free 'Noise App'.
Here's how to use the app:
Then send us the recording by submitting the form. That's all you have to do - we'll investigate and get back to you via the app.
- Though you don't have to turn on your GPS or allow access to your location to make a report, we suggest you do. This will make the evidence stronger because we can prove the noise is coming from a specific location.
- Don't worry if your recording isn't the best quality. We'll be able to hear low frequency or bass sound better when we listen to it with headphones on in our office.
- Make sure you're holding down the orange button the whole time you're recording. If you just tap it, it won't record properly.
- Please make and submit recordings regularly. A thorough evidence log will give us more options when it comes to taking action.