Customers
In this section you'll find all of the information you need relating to you, your home and your neighbourhood.
Remember you can also access a range of services online by registering for My PA:
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Find out moreFinding a home
Looking for a new home, either to rent or buy, or considering applying for a Mutual Exchange - you should find all the information you're looking for. -
Find out morePaying your rent
Keeping up to date with your rent payments makes managing other household costs much easier. -
Find out moreReporting a repair
You can report a repair 24 hours a day, every day at My PA. You can also use My PA to view progress on a repair and check your latest appointment dates. -
Find out moreGet involved
There are a lot of ways to get involved, including on site, digitally, and service improvement groups -
Find out moreYour neighbourhood
As part of our commitment to providing great services we're changing the way we look after our neighbourhoods. We want to make a real difference to our customers and provide a more localised, on the doorstep service. -
Find out moreHelp and advice
We want to make it as easy as possible for customers to receive the right answers to questions. -
Find out moreDealing with antisocial behaviour
Antisocial behaviour includes a wide range of unacceptable behaviour that affects the quality of life for residents and others living or working in the community. -
Find out moreVoluntary Right to Buy
If you’ve been with PA Housing for more than three years, you might be eligible for the brand new phase of the government’s Voluntary Right to Buy (VRTB) pilot. -
Find out moreInvesting in your home
We are committed to providing comfortable and well-maintained homes to live in. We invest in homes so that they remain efficient and up to date.
