Customers
In this section you'll find all of the information you need relating to you, your home and your neighbourhood.
Remember you can also access a range of services online by registering for My PA:
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Find out moreFind out how we can help you.
Please click on our graphic to see our service updates and scroll down for detailed information on how we can help you. -
Find out moreYour neighbourhood
We've listened to feedback from customers and colleagues and have launched a new and improved Neighbourhood service. -
Find out moreGet involved
We have lots of ways for our customers to be involved in how we do things, including on site, digitally, and our service improvement groups -
Find out moreNeighbourhood Champions
A Neighbourhood Champion will work closely with PA Housing staff to help improve things and will meet with them on a regular basis to: -
Find out moreFinding a home
Looking for a new home? Whether you';re renting, buying or after a mutual exchange, you should find all the information you're looking for. -
Find out morePaying your rent
We've lots of ways for you to pay your rent, and keeping up to date with payments can help make managing other household costs easier. -
Find out moreReporting a repair
Things break from time to time, so we've made reporting a repair as simple as possible and given some useful advice on responsibilities. -
Find out moreImprovements to your home
We survey our homes every five years to see if we need to carry out improvements in the future. like a new kitchen or bathroom. -
Find out moreDealing with antisocial behaviour
Antisocial behaviour includes a wide range of unacceptable actions that affect the quality of life for others in your neighbourhood. -
Find out moreVoluntary Right to Buy
If you’ve been a customer for more than 3 years, you might be eligible for the brand new phase of the government’s Voluntary Right to Buy pilot. -
Find out moreWelfare reform and benefits
It can be a confusing time trying to understand what benefits you are entitled to, especially with all of the changes that are taking place. -
Find out moreKeyworker accommodation
Keyworkers are public sector employees who provide a vital front-line service in areas of health, education and community safety.
