Customers
In this section you'll find all of the information you need relating to you, your home and your neighbourhood.
Remember you can also access a range of services online by registering for My PA:
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Find out moreYour Neighbourhood
Whether your surrounded by other PA Housing properties and communal grounds or not, we want to make sure we help you and the neighbourhood you live in -
Find out moreFinding a home
Looking for a new home? Whether you';re renting, buying or after a mutual exchange, you should find all the information you're looking for. -
Find out moreGet involved
We have lots of ways for our customers to be involved in how we do things, including on site, digitally, and our service improvement groups -
Find out moreEmployment support
Our Community Investment Team can help to support you gaining access to work. -
Find out morePaying your rent
We've lots of ways for you to pay your rent, and keeping up to date with payments can help make managing other household costs easier. -
Find out moreYour tenancy
The Tenancy Solutions Team can give residents advice and guidance and offer practical support. In addition, the team has fraud, enforcement and support coordinators who work together to make communities safer. -
Find out moreWelfare and benefits support
It can be a confusing time trying to understand what benefits you are entitled to, especially with all of the changes that are taking place. -
Find out moreRent Review 2022-2023
Depending on the type of tenancy or lease you have, you may need to pay rent, service charges, or both. -
Find out moreReporting a repair
Things break from time to time, so we've made reporting a repair as simple as possible and given some useful advice on responsibilities. -
Find out moreImprovements to your home
We survey our homes every five years to see if we need to carry out improvements in the future. like a new kitchen or bathroom. -
Find out moreSupported Housing
Supported Agency Services are external agents providing housing management and care and support to our residents. -
Find out moreShared owners and leaseholders
If you're a shared owner or a leaseholder you'll find specific information that relates to you, your lease and your home and how we can help.
