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Login to My PA

We have tried to make it as simple as possible for you use our services online, without the need to call us.

Have you tried My PA yet?

My PA is the quickest and most convenient way of managing your own account online, from anywhere, at any time without the need to call our Customer Contact Centre. 
  • Diagnose and report your own repairs in under 2 minutes
  • View the status of your current repairs
  • See a full repair history
  • Make a rent payment or set up a Direct Debit
  • View your current and historic account balances
  • Request a refund
  • View your personal details
  • Chat live with a member of our team 


Login into My PA


Register by March 1st for your chance to win £250 of Love2Shop vouchers. 

  • Terms and conditions

    This prize draw is being held by Paragon Asra Housing Limited.(Referred to below as PA Housing.) Registered Office: Third Floor, Pentagon House, 52-54 Southwark Street, London SE1 1UN Community Benefit Societies Number: 7536

    The competition is open to customers of PA Housing who have registered to use the My PA online portal, except employees of PA Housing and their close relatives, and anyone whose account with PA Housing is shown to be in arrears.

    There is no entry fee and no purchase is necessary to enter.

    By entering this competition, an entrant is indicating his/her agreement to be bound by these terms and conditions.

    Entry to the draw is through the My PA portal. Follow the links and the instructions there to take part.

    Only one entry will be accepted per person. Multiple entries from the same person will be disqualified.

    Closing date for entry will be 1 March 2019. After this date no further entries will be accepted.

    After that date one name will be chosen at random by a member of PA Housing’s senior management and the winner will receive £250 of Love2Shop vouchers.

    The winner will be notified by email and his or her name will be published through our social media accounts. If you have not received an email by 8 March, 2019 you have not won.

    No alternative prize is available.

    No responsibility can be accepted for entries not received for whatever reason.

    No correspondence will be entered into.



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