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Rachael Smart

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Rachael Smart

Rachael joined the former Paragon Community Housing in 2003.

She is the Assistant Director of Housing Services and is responsible for neighbourhood and tenancy management, allocations, homeownership, home budgets, independent living, Service 24, supported housing, customer insight, resident involvement and community engagement.

Rachael’s experience includes housing management, resident and community engagement and leading teams and colleagues to deliver a great customer experience and positive outcomes for residents.

She has a MSc in Housing & Regeneration, is a member of the Chartered Institute of Housing and Clore Social Leadership Fellow.

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