"I am passionate about delivering the best customer experience to ensure our customers are at the centre of our communities.”
Patrick Taylor joined the former Asra Housing in 2006.
Patrick is the Executive Director of Customer Services and is responsible for all customer facing housing management services including the Customer Contact Centre, Lettings, Housing Services and the Income and Inclusion teams.
Patrick is responsible for delivering a comprehensive service to PA Housing’s customers. He is committed to delivering the best customer experience and has a track record of improving customer facing services and managing transformation.